Guest communication
Guest Concierge AI
Replies to guest questions 24/7 in the guest's language, from booking to checkout, and escalates to your team when a decision needs human judgment.
AI Employees
Digital staff for your operation
AI teammates that work inside Axis Pro: they answer guests, follow up on payments and keep your rates competitive, day and night.
Work that never sleeps
AI teammates cover nights, weekends and holidays without burning out.
Judgment stays human
Anything sensitive escalates to your team with full context attached.
Inside the system
They see reservations, payments and rates live, so their actions land instantly.
Payments follow-up
Collections AI
Watches every pending deposit and balance, sends reminders, retries failed charges and alerts you when money needs your attention.
Pricing
Revenue AI
Monitors occupancy, season and demand, then proposes or applies rate changes across every channel at once.
Product in development. Features and names may change.
Keep exploring
More of the central system
Frequently asked questions
We've done our best to make everything clear. Still have questions? Talk to us and we'll walk you through it live.
What can the AI employees do today?
They answer guest questions, follow up on pending payments and propose rate changes, always inside your rules.
Will guests know they are talking to AI?
You decide how it introduces itself, and anything sensitive is handed to your team with full context.
Can I limit what the AI decides alone?
Yes. You set the limits; the AI acts within them and escalates everything else.
Which languages do they speak?
They reply in the guest's language automatically, including English, Spanish and Portuguese.
Get started
Up and running in three steps
01
Talk to us
Tell us about your properties, channels and how you work today.
02
We set you up
We import your data and connect your channels for you. No IT team needed.
03
Go live
Run everything from one place, with our team beside you from day one.